FAQs

Q: How long will it take for my return to be received and a credit issued?
A: Returns will be processed immediately upon receipt of products, and refund will be issued within 48 hours.

Q:How long will it take for my order to arrive?

A: Please allow 2-4 business days for your order to arrive.

Q: How will I know which carrier will ship my merchandise?
A: Orders are shipped by Trepezzi through FedEx, TNT, UPS or  DHL. Once your order ships you will receive a tracking number by e-mail.  

Q: If I order multiple items will they all ship in the same shipment?
A: Yes, unless otherwise notified, your merchandise will be shipped in a single package.  

Q: Can I change order details once my order has been placed?
A: Once an order is submitted, we can only make changes if it hasn't shipped yet, in that case please get in touch with us immediately through info@trepezzi.com

Q: Are Trepezzi fits true to size?

A: Our products run slightly smaller than standard sizes